UK Workplace AI Literacy Checklist

Know what is being used

• List the AI tools staff are allowed to use.
• Record the business tasks each tool supports.
• Identify which teams, contractors and service providers use them.

Teach the failure modes

• Explain hallucination, uncertainty and misleading confidence.
• Show staff what information must be checked against an authoritative source.
• Use examples from the organisation’s real tasks rather than generic demos.

Set data boundaries

• Define what personal, confidential or client data may enter each tool.
• Document retention, training and supplier data-use terms.
• Give staff a safe route when they are unsure whether data can be used.

Make human oversight real

• Name the decisions that require human approval.
• Ensure reviewers have time and authority to challenge outputs.
• Record incidents and feed lessons back into guidance.

Evidence behind this checklist

• European Commission, AI Office · AI Literacy - Questions & Answers · 2025-11-19 · Primary source
• Department for Science, Innovation and Technology · AI Adoption Research · 2026-02-13 · Primary source

How evidence is selected and checked